One Step Retail Solutions is looking for an experienced Technical Support Specialist to join our external facing Network Support Specialist team at our headquarters in Phoenix, AZ.
SKILLS, KNOWLEDGE & ABILITIES:
• Must learn quickly (Demonstrated by certifications)
• Excellent positive communication skills
• Credentials in: Windows OS, Firewalls, Securities, Virus
• Strong knowledge of DOS, Windows 2000, Windows XP, Windows7, Server2003, and Server 2008
• Experience installing, configuring and troubleshooting Windows networks
• Experience installing, configuring and troubleshooting routers, hubs and switches
• Retail experience (Such as: ring sales, receiving and physical inventory)
• 2 years help desk experience
• Be able to work any of the following shifts and be available for after-hours, weekend/evening shifts:
6am -- 3pm
8am -- 5pm
10am -- 7pm
NOTE: This is an external facing position, customer service is required.
BENEFITS:We want to hear from you. Submit your resume and salary history.
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