The joint venture StarPlus Energy between Stellantis and Samsung SDI is at the forefront of the electric vehicle (EV) revolution, focusing on the development and manufacturing of state-of-the-art EV batteries. Combining the battery manufacturing technology of Samsung SDI and the automobile brand portfolio of Stellantis that includes Chrysler, Dodge, Jeep, Ram, Maserati, and Fiat, the joint venture’s mission is to lead the market with innovative battery solutions that drive the future of mobility. Part of the “Dare Forward 2030” initiative that includes more than $3.2 billion invested that will create 1,400 new jobs, the joint venture is slated to spearhead a major growth and development boom to the region.
Samsung SDS is the digital arm of the Samsung group and a global provider of cloud and digital transformation innovations. Samsung SDS delivers enterprise-grade solutions and services in cloud, secure mobility, analytics / AI, digital marketing and digital workspace. We enable our customers in government, financial services, healthcare, and other industries to drive business in a hyper-connected economy helping them to increase productivity, safeguard assets, and make smarter decisions.
We are seeking a highly skilled and proactive IT Support Specialist to join our team. The ideal candidate will serve as the initial point of contact for all internal technology needs within a manufacturing environment. Key responsibilities include managing incoming ticket activity, troubleshooting hardware, software, and network issues, and providing technical advice to executive-level individuals. The IT Support Specialist will also document procedures, maintain asset inventories, and work closely with customers to ensure high levels of satisfaction. Additional duties include administering security programs, supporting VIPs and business travelers, and collaborating with network and server teams to resolve issues. The ability to isolate problem trends and provide extraordinary IT support is essential. This role requires a strong technical expertise in IT, excellent customer service skills, and the ability to build and maintain trust with customers.
Requirements
Benefits
Samsung SDSA offers a comprehensive suite of programs to support our employees:
Samsung SDS America, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law.
We are committed to providing reasonable accommodations to participate in the job application or interview process for candidates with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.
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