Job Description

Are you an organized and detail-oriented office professional? Are you experienced, outgoing, and looking for a career and not just a job? Are you ready to have your weekends and evenings free? Would you like to work for an established but growing local company in an essential industry? If that sounds like you, apply now!

DiBiase Heating and Cooling Company is seeking a highly motivated full-time Entry Level Customer Service Representative who can provide Great customer service experience in our Coatesville, PA office.

This office customer position pays a competitive hourly wage and enjoys benefits such as 100% company-paid medical, dental, life, short term and long term disability, discount programs, paid time off (PTO), paid holidays, a 401(k) retirement plan with 100% match up to 3%, spiff programs, company events, and more! We also offer virtual training programs in-house, career growth programs, and paid company meetings to aid in your success!

Primary Job Functions: 

• Answer general incoming calls, texts, and emails 
• Schedule customer appointments 
• Call customers to confirm appointments
• Provide support to the Office Manager and other supervisors as needed 
• Handle filing system to ensure effective, accurate, and easily retrievable documentation 

Office Support Specialist Qualifications:

• No office experience necessary
• Proficient in Microsoft Office (Excel, Word, Outlook) is a Plus
• Strong Organizational and typing skills
• Must be able to multi-task proficiently 
• Strong interpersonal skills 
• Ability to work independently or collaboratively with team members 
• Must have the highest integrity, including the ability to treat confidential information appropriately

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