BMW Volvo Mercedes-Benz Service Manager Job at Berglund Luxury Auto Lynchburg, Lynchburg, VA

VXZrblk4L3NNazJpV1YyZTh1T1VILzhObGc9PQ==
  • Berglund Luxury Auto Lynchburg
  • Lynchburg, VA

Job Description

At Berglund Automotive Group we aim to create a challenging and positive work environment that promotes excellence. We empower our staff to provide the best experience possible to our clients. Berglund Luxury Lynchburg is looking for a motivated and passionate candidate to join our store as the Service Manager and lead our growing service department. It will oversee the service department for brands BMW, Mercedes-Benz, and Volvo. Envision working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on the staff and customer base. Are you ready to jump-start your career and grow with us? If the answer is yes, apply below!

WE OFFER:

  • Excellent growth potential with growing organization
  • Life, Disability, Dental, Vision, & Health Insurance

* 401K

  • Paid Vacation
  • Employee Discounts

RESPONSIBILITIES:

  • Ensure that customers receive prompt, courteous, and effective service
  • Serve as a liaison between service staff and customers
  • Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave an positive impression with the customer
  • Manage and Hire technicians and service advisors
  • Interview and make new hires
  • Manage workload distribution
  • Control and maintain a high shop productivity rate
  • Prioritize required services
  • Ensure customer has a positive dealership experience
  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
  • Spend quality time building relationships with the customers
  • Train advisors on processes
  • Coach team on selling
  • Obtaining sales and profit objectives
  • Maintaining service records
  • Aiming to finish in the top of CSI rankings
  • Building and maintaining a positive work environment

REQUIREMENTS:

  • Technical automotive knowledge
  • Demonstrated ability to manage others
  • Organized and friendly personality
  • Dealership experience preferred
  • Ability to lead a team successfully
  • Understanding of sales vs. profit
  • Comfortable with technology including: DMS, Word, Outlook, Excel, and Teams
BMW, Volvo, Mercedes-Benz, BMW Manager, BMW Service Manager, Mercedes-Benz Manager, Mercedes-Benz Service Manager, Benz Manager, Benz Service Manager, Mercedes Manager, Mercedes Service Manager, Volvo Manager, Volvo Service Manager, Lane Manager, Manager, Automotive Service Manager, Automotive Manager, Shop Manager

Job Tags

Full time,

Similar Jobs

Shift Day

STUDENT/INTERN Job at Shift Day

 ...years . If interested in a clinical internship, please contact Human Resources at 814-3...  ...Requirements: Copy of students resume Application through net ...  ...Certificate of Insurance ( if not provided by school ) - Student/Professional Liability Insurance... 

The Talmadge Group, Inc.

Sales Development Representative (SDR) Job at The Talmadge Group, Inc.

 ...Sales Development Representative (SDR) Location: Alpharetta, GA Are you a driven, self-motivated individual with a passion for...  ..., ongoing relationships. Use our Customer Relationship Management (CRM) system to organize and record all client interactions, events... 

Greg May Honda

PORTER Job at Greg May Honda

GREG MAY HONDA HAS AN IMMEDIATE OPENING FOR A PORTER IN THE SERVICE DEPARTMENT. APPLICANT NEEDS TO HAVE AN ACCEPTABLE DRIVING RECORD AND CUSTOMER SERVICE BACKGROUND.

Constellation

Nuclear Security Officer Job at Constellation

 ...public by defending the station against any act of radiological sabotage, attack, or theft of special nuclear material. As specified by procedure and the site security plan, maintain a secure perimeter for site access and egress and employee, contractor and visitor entry... 

Gold Coast Hotel & Casino

Parking Attendant Job at Gold Coast Hotel & Casino

 ...will be as follows: Sat 11a-7p, Sun 11a-7p, Mon 11a-7p, Tues 11a-7p- MUST BE AVAILABLE TO WORK DAY/GRAVE Responsible for safely parking, operating and retrieving guest vehicles. Interacting with customers, issuing and collecting parking tickets, assisting patrons in/...